VEA Cookie Policy

Updated February 2025

1. Introduction

 This Cookie Policy explains how Veterinarian Electronic Assistant, Inc. (“VEA-Veterinarian Exam Assistant”, "we", "our", or        "us") uses cookies and similar technologies on our website https://veaforvets.com, our mobile application, and throughout the services we provide (the “Platform”). By using the Platform, you consent to our use of cookies as described in this policy. If you do not agree with this policy, please adjust your cookie settings or refrain from using our services.

This Cookie Policy outlines your rights related to cookies, how we use them, and how you can manage your preferences.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Cookies are commonly used to enable websites to function, provide user-friendly features, and collect information for analytics, personalization, and advertising.

3. Types of Cookies We Use

We use different cookies for various purposes. These are the main types of cookies used on our Platform:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable you to use its features, such as secure login. Without these cookies, services like accessing secure areas of the Platform cannot be provided.
• Performance Cookies: These cookies collect information about how you use the Platform, such as which pages are visited most often or if users get error messages. For example, a cookie may track how long you spend on a particular page or whether a page loads correctly. If a page has high traffic or common issues, this information helps us address and improve those areas. These cookies help us improve the performance and functionality of our website.
• Functional Cookies: These cookies allow the Platform to remember your preferences and choices (e.g., language, location) to provide a more personalized experience. They also enable us to offer you features such as saving your settings for future visits.
• Targeting/Advertising Cookies: These cookies are used to deliver content that is relevant to you. They help track your browsing habits across different websites so that we can provide more tailored advertising, including third-party ads that may be shown on other websites you visit.
• Analytical/Statistical Cookies: These cookies are used to collect data about how visitors use the Platform, including traffic sources, time spent on pages, and which pages are visited. This information helps us see what content is most interesting to you and improve our overall user experience.

4. Why We Use Cookies

We use cookies for several reasons, including but not limited to:

• To improve the performance, security, and functionality of the Platform: Cookies help ensure that the website functions properly and securely, including loading pages quickly and supporting secure login. These cookies help us prevent fraudulent use of login credentials.
• To understand how users interact with the website: By tracking behaviors like site visits and page views, cookies help us optimize the site’s performance and understand how we can improve it.
• To personalize your experience: Cookies remember your preferences (like language or location) and login information to make your future visits more convenient and relevant.
• To deliver targeted advertising: By using cookies to track your browsing habits across different sites, we can display ads tailored to your interests and avoid showing irrelevant content.
• To analyze the effectiveness of our marketing: We use cookies to assess how well our marketing efforts are performing (e.g., tracking which campaigns lead to conversions or more website visits), helping us refine our communication strategies
• To process payments: Our third-party payment processors may use cookies as part of their payment flow.

5. Third-Party Cookies

We may allow third-party service providers to place cookies on your device. These third parties include analytics providers, social media platforms, and advertising partners. These parties use cookies to collect information about your online behavior and to serve advertisements based on your interests.

For example, we may use Google Analytics or other analytic tools to collect data about how visitors interact with our website, including pages viewed, time spent on each page, and any errors encountered. This data helps us improve the website’s functionality and performance.

These third parties are responsible for the cookies they set and how they use them. You can refer to their privacy policies for more information on how they collect, store, and manage your data.

6. Cookie Consent

When you first visit our website, we will ask for your consent to use cookies through a cookie banner. By clicking "Accept All Cookies," you consent to our use of cookies as described in this Cookie Policy. You can also manage your cookie preferences by clicking "Cookie Settings" to adjust your preferences.

You have the option to accept or decline cookies, except for strictly necessary cookies which are required for the website to function. You can withdraw or change your consent at any time by adjusting your cookie settings.

7. How to Manage Cookies

Managing Preferences: You have the option to accept or decline non-essential cookies (i.e., performance, functional, analytical, and advertising cookies). Strictly necessary cookies cannot be disabled, as they are required for the website’s core functionality.

Withdraw or Change Consent: You can withdraw or modify your consent at any time by revisiting you cookie settings. Third parties that use cookies and other tracking technologies to deliver targeted advertisements may offer you a way to prevent such targeted advertisements by opting out at the websites of industry groups such as the Digital Advertising Alliance, or if located in the European Union, the European Interactive Digital Advertising Alliance. You may also be able to control advertising cookies provided by publishers, for example Google's Ad Preference Manager

You can also manage your cookie preferences directly through your browser settings. Most web browsers allow you to:

• Block all cookies
• Delete cookies from your device
• Notify you when cookies are being set

Please note that disabling cookies may affect the functionality of the website and limit your ability to use some features. Here’s how to manage cookies in popular browsers:

You can manage cookies in popular browsers by following the steps below:

• Google Chrome: Go to Settings > Privacy and security > Cookies and other site data.
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
• Safari: Go to Preferences > Privacy > Cookies and website data.
• Microsoft Edge: Go to Settings > Privacy, search, and services > Cookies and site permissions.

For detailed instructions on how to manage cookies, you can visit the aboutcookies.org website.

GDPR Compliance (For EU Users)

Under the GDPR, we are required to obtain your explicit consent before setting certain types of cookies (i.e., cookies that are not strictly necessary). You can manage your consent preferences and withdraw your consent at any time through the cookie management tool available on the Platform.

As a data subject under the GDPR, you have the following rights regarding the cookies we use:

• Right to Access: You can request access to the personal data we collect via cookies.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold.
• Right to Erasure: You can request that we delete your personal data, subject to applicable laws.
• Right to Object: You can object to the processing of your personal data via cookies for certain purposes.
• Right to Data Portability: You can request to transfer your data to another service provider.

For further information or to exercise your rights, please contact us at hello@veaforvets.com or submit a web form which can be found here.

CCPA Compliance (For California Residents)

Under the CCPA, California residents have specific rights regarding the collection of their personal data via cookies. These rights include:

• Right to Know: You have the right to request information about the categories of personal data we collect and the purposes for which we use that data.
• Right to Delete: You can request the deletion of personal data we have collected via cookies, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal data to third parties.

If you are a California resident and would like to exercise your rights under the CCPA, please contact us directly at hello@veaforvets.com or submit web form which can be found here.

Virginia Consumer Data Protection Act (VCDPA) Compliance (For Virginia Residents)

Under the VCDPA, Virginia residents have the following rights regarding cookies and personal data:

• Right to Access: You can request access to the personal data we collect about you via cookies.
• Right to Correct: You can request corrections to any inaccuracies in your personal data.
• Right to Delete: You can request that we delete your personal data, subject to applicable exceptions.
• Right to Opt-Out of Targeted Advertising: You have the right to opt out of the processing of your personal data for targeted advertising purposes.

For Virginia residents, you can exercise your rights by contacting us at hello@veaforvets.com or through our web form which can be found here.

8. Cookie Retention

Cookies we place on your device will typically expire after a certain period. The retention period for each type of cookie may vary depending on the purpose for which it is used. For example:

• Session cookies expire when you close your browser.
• Persistent cookies remain on your device for a specified period or until you delete them manually.

For specific retention periods, you can check your browser settings or use cookie management tools.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. If we make significant changes to how we use cookies, we will provide a notification on the website or update the date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage them.

10. Contact Us

If you have any questions or concerns regarding this Cookie Policy or your rights under the GDPR, CCPA, or VCDPA, please feel free to contact us:

• Email: hello@veaforvets.com
  
• Complete the form below 👇