VEA Terms of Use
Last Modified: February 2025

Acceptance of the Terms of Use

These terms of use are entered into by and between you and Veterinary Exam Assistant, Inc. (“VEA”, "Company", "we", or "us"). The following terms and conditions ("Terms of Use") govern your access to and use of https://veaforvets.com (the “Site”), including any content, functionality, and services offered on or through the Site or mobile application (the "Platform").

Please read the Terms of Use and our Privacy Policy carefully before you start to use the Platform. By using the Platform, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not
access or use the Platform.

This Platform is offered and available to users who are 18 years of age or older. By using this Platform, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Platform.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION AGREEMENT WITH A CLASS ACTION WAIVER WHICH WILL REQUIRE YOU TO SUBMIT CLAIMS AGAINST VEA TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS AND NOT AS A CLASS MEMBER IN ANY REPRESENTATIVE ACTION OR PROCEEDING.

Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Platform following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time when you access this Platform so you are aware of any changes, as they are binding on you.

Accessing the Platform and Account Security
We reserve the right to withdraw or amend our Site and any service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Platform or the entire Platform. You are responsible for making all arrangements necessary for you to have access to the Platform. To access the Platform or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Platform that all the information you provide on the Platform is correct, current, and complete. You agree that all information you provide to register with this Platform or otherwise, including, but not limited to, through the use of any interactive features on the Platform, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Platform or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. Corporate domains. If you create an account using an email address owned by an organization (for example, your employer), that account may be added to the organizations' business account with us, in which case we will provide notice to you so that you can help facilitate the transfer of your account (unless your organization has already provided notice to you that it may monitor and control your account). Once your account is transferred, the organization’s administrator will be able to control your account, including being able to access Content (defined below) and restrict or remove your access to the account. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

♦You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

♦Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

♦You may store files that are automatically cached by your Web browser for display enhancement purposes.

♦You may download and print limited extracts of content from our Services solely for your own internal business purposes

♦You must not:
· Sell, license, sublicense, distribute, publish, display, store, copy, modify, merge, decompile, decode or disassemble, reverse engineer, remove any proprietary notices, translate or transfer our Intellectual Property in whole or in part, or as a component of any other product, service or material;
· Use or provide our Intellectual Property on a white- labeled/re-branded basis, or otherwise, for the benefit of any third party
· Use our Intellectual Property to train any artificial intelligence (AI) or machine learning algorithms or software or create any derivative works, compilations or collective works or
· Use our Intellectual Property in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law; or
· Allow any third parties to access, use or benefit from our Intellectual Property in any way.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms of Use, your right to use the Platform will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Prohibited Uses
You may use the Platform only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Platform:
· In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
· For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
· To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses, screen names, or other identifiers associated with any of the foregoing).
· To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform or which, as determined by us, may harm the Company or users of the Platform, or expose them to liability.
Additionally, you agree not to:
· Use the Platform in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Platform, including their ability to engage in real time activities through the Platform.
· Use any robot, spider, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.
· Use any manual process to monitor or copy any of the material on the Platform, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
· Use any device, software, or routine that interferes with the proper working of the Platform.
· Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
· Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to the Platform.
· Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
· Otherwise attempt to interfere with the proper working of the Platform.

User Content
The Platform may allow you to upload, submit, store, send, or receive content and data such as comments or reviews ("User Content"). You may also submit User Content in other ways that you interact with us such as through social media, by email, by phone, and otherwise. You retain ownership of any intellectual property rights that you hold in that User Content.

When you upload, post, submit, send, or receive any User Content to or through the Platform, you give us permission to reproduce and use your User Content as follows: you grant to us and those we work with a license to use, host, store, reproduce, modify, create derivative works (such as translations, adaptations, or other changes we make so that User Content works better with the Platform), publicly perform, publicly display, and distribute your User Content. This license is for the purpose of operating and improving the Platform, to develop new products and services, and for other marketing purposes, including without limitation in print, email, other customer communications, and other marketing. We may display advertisements in connection with your User Content or on pages where your User Content may be
viewed by you or others, and we may use your User Content to advertise and promote VEA or the Platform. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. This license is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights under this license anywhere in the world. Lastly, this license is perpetual, meaning that our rights under this license continue even after you stop using the Platform.

You represent that:

♦ you own all rights to your User Content or, alternatively, that you have the right to give us
the rights described above; and

♦ your User Content does not infringe the intellectual property rights, privacy rights,
publicity rights, or other legal rights of any third party.

VEA abides by and respects copyright law and expects its users to do the same. We reserve the right to terminate Users who are infringing or are alleged to be infringing on the rights of copyright holders, at our sole discretion, and without liability to you. In appropriate circumstances, VEA will also terminate a User’s account if the user is determined to be a repeat infringer.

We may refuse to accept or transmit User Content for any reason with or without notice. We may remove User Content from the Site for any reason with or without notice. Your content. You may provide input to the Platform (“Input”), and receive output from the Platform based on the Input (“Output”). Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms of Use. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Platform.

Our use of content. We may use Content to provide, maintain, develop, and improve our Platforms and services, comply with applicable law, enforce our terms and policies, and keep our Platform safe. Opt out. If you do not want us to use your Content to train our models, you can opt-out by contacting hello@veaforvets.com. Please note that in some cases this may limit the ability of our Platform and your use of our services to better serve you. Information Accuracy: Artificial intelligence and machine learning are fast-evolving area, and we are continuously working to enhance our platform and services to make them more accurate, reliable, safe,
and valuable. However, because machine learning is based on probabilities, there may be situations where the output from our services does not fully reflect real people, places, or facts.

By using our Platform, you acknowledge and agree that:

♦ The output may not always be accurate, and it should not be relied upon as the sole source of truth or professional advice.

♦ You should assess the output for accuracy and relevance to your needs, and use human review before relying on or sharing the output.

♦You not use any output related to an individual for decisions that could significantly affect their life, such as in areas like credit, employment, housing, insurance, legal, or medical matters.

♦ Our services may produce incomplete, incorrect output, which does not reflect the Company’s views. If the output mentions third-party products or services, it doesn’t imply endorsement or affiliation.

Reliance on Information Posted
The information presented on or through the Platform is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.

Third party Services. Our services may include third party software, products, or services, (“Third Party Services”). Third Party Services are subject to their own terms, and we are not responsible for them. 

Changes to the Platform
We may update the information on our Platform from time to time. Any of the material on the Platform may be out of date at any given time, and we are under no obligation to update such material. Information About You and Your Visits to the Platform All information we collect on this Platform is subject to our Privacy Policy and Cookie Policy . By using the Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Links from the Platform
If the Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Disclaimer of Warranties
a. YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM AND OUR SERVICES ARE PROVIDED “AS IS”, AND ALL WARRANTIES, CONDITIONS AND OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW INCLUDING, WITHOUT LIMITATION, WARRANTIES OR OTHER TERMS AS TO SUITABILITY, MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT OR REPRESENT OR INCLUDE ANY OTHER TERM THAT THE PLATFORM OR SERVICES WILL BE DELIVERED FREE OF ANY INACCURACIES, INTERRUPTIONS, DELAYS, OMISSIONS OR ERRORS, OR THAT ANY OF THESE WILL BE CORRECTED, AND WE WILL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM SUCH FAULTS. WE DO NOT WARRANT THE LIFE OF ANY URL OR THIRD-PARTY WEB SERVICE.
NO ADVICE. WE ARE NOT PROVIDING MEDICAL OR PROFESSIONAL ADVICE BY ALLOWING YOU TO ACCESS AND USE OUR PLATFORM OR SERVICES. YOUR DECISIONS MADE IN RELIANCE ON THE PLATFORM OR SERVICES AND INTERPRETATIONS OF OUR DATA ARE YOUR OWN FOR WHICH YOU HAVE FULL RESPONSIBILITY. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES RESULTING FROM ANY DECISIONS BY YOU OR ANYONE ACCESSING THE SERVICES THROUGH YOU MADE IN RELIANCE ON THE SERVICES, INCLUDING ANY MEDICAL OR PROFESSIONAL ADVICE. YOU AGREE THAT YOU USE THE SERVICES AT YOUR OWN RISK IN THESE RESPECTS. YOU ARE SOLELY RESPONSIBLE FOR THE PREPARATION, CONTENT, ACCURACY AND REVIEW OF INFORMATION, DATA, OR OUTPUT PREPARED OR RESULTING FROM THE USE OF THE PLATFORM OR ANY SERVICES AND FOR ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON THE DATA CONTAINED IN OR GENERATED BY THE PLATFORM OR SERVICES.

Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM , ANY WEBSITES LINKED TO THE PLATFORM, ANY CONTENT ON THE PLATFORM OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. OUR AGGREGATE LIABILITY UNDER THESE TERMS OF USE WILL NOT EXCEED ​​THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE
HUNDRED DOLLARS ($100). THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Platform , including, but not limited to any use of the Platform's services, information, and products other than as expressly authorized in these Terms of Use.

Governing Law and Jurisdiction
All matters relating to the Platform and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Platform shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York in each case located in the Borough of Manhattan. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. Informal dispute resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the dispute informally. You agree to do so by sending us notice at legal@veaforvets.com. We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a dispute within 60 days, either of us has the right to initiate arbitration. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process.

Arbitration
You and VEA agree to resolve any claims arising out of or relating to these Terms of Use through final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying New York law. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by contacting us as legal@veaforvets.com. If you opt out of an update, the last set of agreed upon arbitration terms will
apply. 

Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Arbitration procedures. The arbitration will be conducted by videoconference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be mutually agreed upon, or as determined by the arbitrator. The arbitration will be conducted by a sole arbitrator. The arbitrator will have exclusive authority to resolve any dispute, except the state or federal courts of New York, New York have the authority to determine any dispute about enforceability, validity of the class action waiver, or requests for public injunctive relief. Any settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any.

CLASS AND JURY TRIAL WAIVERS. You and VEA agree that disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims.
This does not prevent either party from participating in a class-wide settlement. You and VEA knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.

Waiver and Severability
No waiver by VEA of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of VEA to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement
The Terms of Use constitute the sole and entire agreement between you and VEA regarding the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

Your Comments and Concerns
All other feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: hello@veaforvets.com

This Platform is operated by:
Veterinary Exam Assistant, Inc.
1530 Wilson Boulevard, Suite 650
Arlington, Virginia 22209